Privacy Policy
Last updated: August 8, 2026
This Privacy Policy explains how ZAFRA GAMES OYUN YAZILIM ANONİM ŞİRKETİ, doing business as Zafra Games (“Zafra Games”, “we”, “us”, or “our”), handles information when you visit our website or use a mobile game or application that links to this policy (collectively, the “Services”).
The features and data practices of our games may differ. If a game provides an additional privacy notice, that notice supplements this policy and describes the practices specific to that game.
Information We Handle
Information you provide
If you contact us, we receive the information you choose to provide, such as your email address, the content of your message, and any attachments. Please do not send sensitive personal information that is not needed to answer your request.
Website information
When you visit our website, our hosting provider may process standard technical information needed to deliver and secure the site, such as your IP address, browser and device type, requested pages, and the date and time of the request. We do not include advertising or analytics trackers in the current version of this website.
Information related to our games
Depending on a game’s features, information such as settings or progress may be stored locally on your device. A game may also process limited technical or usage information when needed to operate, secure, support, or improve that game. Before such processing applies, we will describe the relevant categories, collection methods, purposes, retention practices, and service providers in this policy or in a game-specific privacy notice linked from that game and its store listing. This policy does not claim that every game collects the same information or uses the same providers.
App stores may process information when you download or use our games. Their handling of information is governed by their own privacy policies and account settings.
How We Use Information
Where applicable, we use information to:
- Provide, maintain, secure, and troubleshoot the Services
- Respond to questions, support requests, and business inquiries
- Understand and improve a game when its specific disclosures say that usage information is collected
- Protect our rights, users, and Services, and prevent misuse
- Comply with applicable law and valid legal requests
How We Share Information
We may share information only as reasonably necessary in the following circumstances:
- Service providers: With providers that help us host, operate, secure, or support the Services. When a game shares personal information with a service provider, we require that provider to protect it consistently with this policy and applicable platform rules.
- Legal and safety reasons: When required by law or when reasonably necessary to protect rights, safety, and the integrity of the Services.
- Business transactions: In connection with a merger, financing, reorganization, or transfer of all or part of our business, subject to applicable law.
- With your direction or consent: When you ask us to or otherwise consent.
We do not sell personal information for money. If a particular game uses advertising or another practice treated as a “sale” or “sharing” under applicable law, that game will provide the disclosures and choices required for that practice.
Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including to provide support and meet legal, accounting, security, or dispute-resolution obligations. Retention periods depend on the type of information and why it is processed. Information stored only on your device remains under your control and may be removed by clearing the app’s data or uninstalling the app, subject to your device settings.
International Processing
We are based in Turkey. A service provider may process information in another country when it supports a Service. International processing is subject to applicable data-protection law.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No system or method of transmission is completely secure, however, and we cannot guarantee absolute security.
Children’s Privacy
Our Services are not directed to children under 13 unless a particular game and its disclosures expressly say otherwise. We do not knowingly collect personal information from children under 13 through the Services covered by this policy. If you believe a child has provided us with personal information, please contact us so we can review and, where appropriate, delete it. A game intended for children will provide any additional notices and protections required by applicable law.
Your Choices and Rights
Depending on where you live, you may have rights concerning your personal information, including rights to request access, correction, deletion, restriction, objection, or a copy of certain data. These rights may be subject to legal exceptions. You may also manage permissions through your device or app-store settings. To make a privacy request, contact us using the address below. We may need to verify your request before responding. If a game offers account creation, it will also provide the account-deletion methods required for that game.
Third-Party Services
The Services may link to or interact with third-party services, including app stores. We do not control their privacy practices, and we encourage you to review their policies.
Changes to This Privacy Policy
We may update this policy from time to time. We will post the revised version on this page and update the “Last updated” date. Where required, we will provide additional notice.
Contact Us
For privacy questions or requests, contact ZAFRA GAMES OYUN YAZILIM ANONİM ŞİRKETİ at support@zafragames.com.